Terms & Conditions

Welcome to Srikolhapuri Dolls. By accessing or using our website (www.srikolhapuridolls.com) and purchasing our products, you agree to the following Terms & Conditions. Please read them carefully.

1. Handmade Product Disclaimer

• All our dolls and products are handcrafted, and slight variations in colour, size, finish, or texture are natural and not considered defects.
• No two handmade items will be exactly identical.

2. Pricing & Payment

• All prices displayed on the website are inclusive/exclusive of taxes as specified.
• Prices may change without prior notice.
• Orders will be processed only upon successful payment.

3. Order Processing & Shipping

• Most products are made to order. Processing time may vary based on the design and quantity.
• Shipping timelines are estimated but not guaranteed due to courier or logistical delays.
• Customers will receive tracking details once the order is dispatched.

4. Cancellations, Returns & Refunds

• Cancellations, returns, and refunds are governed by our Cancellation & Return Policy.
• By placing an order, you acknowledge and accept the terms of that policy.

5. Custom Orders

• Customised or personalised dolls cannot be cancelled, returned, or refunded.
• Any reference images provided by the customer must not violate copyright.

6. Intellectual Property

• All content, including photos, videos, designs, product descriptions, logos, and workshops, are the intellectual property of Srikolhapuri Dolls.
• Unauthorized copying, reproduction, or resale of our designs is strictly prohibited.

7. Website Usage

• You agree not to misuse the website, attempt to hack, disrupt, or reverse-engineer any part of it.
• All information submitted by you should be accurate and complete.

8. Limitation of Liability

• Srikolhapuri Dolls is not responsible for delays, damages caused during transit, or misuse of products after delivery.
• We are not liable for any indirect, incidental, or consequential losses.

9. Privacy

• We respect your privacy. Any personal information shared with us will be used only for order processing and communication.
• We do not sell or share your data with third parties.

10. Policy Changes

• We reserve the right to update or modify these Terms & Conditions at any time.
• Continued use of the website implies acceptance of the updated terms.

12. Contact Us

For queries or support, reach us at:
???? srikolhapuridolls@gmail.com
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